Terms of Use

‍Effective Date: [Insert Date]
Company Name: [Your Company Name Ltd.]
Website: www.superplan.ai

These Terms of Use (“Terms”) govern your access to and use of our website and SaaS platform (“Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Who We Are

[Your Company Name Ltd.] is a company registered in England and Wales under number [Company Number] and headquartered at [Business Address]. We provide an AI‑powered automation platform for financial services and wealth management professionals.

2. Access and Use of Services

  • You must be 18 years or older and have authority to enter into legal agreements on behalf of a business entity.
  • Access is granted on a subscription or trial basis as outlined in your service agreement.
  • You agree not to misuse or attempt to interfere with the operation of our platform, including through unauthorised access or reverse engineering.

3. User Responsibilities

You are responsible for:

  • The accuracy and legality of any data you submit or process
  • Maintaining the confidentiality of your login credentials
  • Ensuring your use of our Services complies with applicable financial regulations, including those issued by the Financial Conduct Authority (FCA)

4. Intellectual Property

All content, software, and intellectual property related to our platform is owned or licensed by [Your Company Name Ltd.]. You may not reproduce, distribute, or exploit any part of the Services without our prior written consent.

5. Data Protection

We process all personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms.
If you are a business customer, you are the data controller of any client data uploaded or processed via our platform. We act as your data processor and will enter into a Data Processing Agreement (DPA) where required.

6. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Planned maintenance or urgent fixes may require downtime. We will provide reasonable notice where feasible.

7. Limitation of Liability

To the extent permitted by law, [Your Company Name Ltd.] will not be liable for:

  • Indirect, incidental, or consequential losses
  • Loss of profits, revenue, or data
  • Regulatory penalties due to user misconfiguration or misuse

Our total liability is limited to the amount paid by you in the preceding 12 months.

8. Termination

We may suspend or terminate access if:

  • You breach these Terms or applicable laws
  • You fail to pay subscription fees when due
  • We are required to do so by law or regulatory directive

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

10. Changes to These Terms

We may update these Terms from time to time. If we do, we will post the updated version on our website and, where appropriate, notify users via email.

11. Contact Us

If you have any questions about these Terms, please contact:
Email: legal@[yourcompany].co.uk
Address: [Your Registered Office]